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Use of Hostradius Services constitutes acceptance and agreement to Hostradius’s
AUP as well as Hostradius's TOS (Terms of Service). Hostradius
reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service)
and our other policies and agreements at any time and in any manner. Notice of
any revision, amendment, or modification will be posted in accordance with our
TOS (Terms of Service). All users of Hostradius’s Internet services, and
their clients, must comply with this AUP and our TOS (Terms of Service).
IMPORTANT NOTICE: *All Payments for Dedicated
Servers To Hostradius Are Non-Refundable*
We support the uncensored flow of information and ideas over the Internet and
do not actively monitor subscriber activity under normal circumstances. Similarly,
we do not exercise editorial control over the content of any web site, e-mail
transmission, newsgroups, or other material created or accessible over or through
the services, except for certain proprietary Web sites. However, in accordance
with our TOS (Terms of Service), we may remove any materials that, in our sole
discretion, may be illegal, may subject us to liability, or which may violate
this AUP. Hostradius may cooperate with legal authorities and/or third parties
in the investigation of any suspected or alleged crime or civil wrongdoing. Your
violation of this AUP may result in the suspension or immediate termination of
either your Hostradius account or other actions as detailed below without notice,
based upon the nature of the violation.
This document is intended to provide a basic understand of Hostradius's Acceptable
Use Policy. The following are guidelines for the establishment and enforcement
of Hostradius's AUP. If a Hostradius account violates this Acceptable Use Policy
or our TOS, we reserve the right to terminate your service without notice. We
prefer to advise customers of inappropriate behavior and any necessary corrective
action, however based on the nature of the violation, could result in immediate
termination of service.
The following constitute violations of this AUP:
- Illegal Activities: Hostradius's services may not be used
for illegal purposes, or in support of illegal activities. Hostradius reserves
the right to cooperate with legal authorities and/or injured third parties in
the investigation of any suspected crime or civil wrongdoing.
- Harm or Endangerment to other people: You may not use Hostradius’s
service to harm, or attempt to harm, minors in any way, including, but not limited
to child pornography, or use Hostradius’s service to transmit any material
(by e-mail, uploading, posting or otherwise) that threatens or encourages bodily
harm or destruction of property.
- Forgery or impersonation: Adding, removing or modifying identifying
network header information in an effort to deceive or mislead is prohibited. Attempting
to impersonate any person by using forged headers or other identifying infrmation
is prohibited. The use of anonymous remailers or nicknames does not constitute
impersonation.
- Unsolicited E-mail, News Bombing (SPAM): Use of the Hostradius
service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly
prohibited. Violations of this type will result in the immediate termination of
the offending Hostradius account. Anyone hosting websites or services on their
server that support spammers or cause any of our IP space to be listed in any
of the various Spam Databases will have their server immediately removed from
our network. The server will not be reconnected until such time that you agree
to remove any and all traces of the offending material immediately upon reconnection
and agree to allow us access to the server to confirm that all material has been
completely removed. Severe violations may result in immediate and permanent removal
of the server from our network without notice to the customer. Any server guilty
of a second violation will be immediately and permanently removed from our network
without notice. Malicious intent to impede another person's use of electronic
mail services or news will result in the immediate termination of the offending
Hostradius account.
- Copyright or trademark infringement: Use of the Hostradius
service to transmit any material (by e-mail, uploading, posting or otherwise)
that infringes any copyright, trademark, patent, trade secret or other proprietary
rights of any third party, including, but not limited to, the unauthorized copying
of copyrighted material, the digitization and distribution of photographs from
magazines, books, or other copyrighted sources, and the unauthorized transmittal
of copyrighted software. Use of the Hostradius service to collect, or attempt
to collect, personal information about third parties without their knowledge or
consent. Distribution and/or posting of copyrighted or the aforementioned infringements
will not be tolerated.
- Network disruptions: Use of the Hostradius service for any
activity which affects the ability of other people or systems to use Hostradius
Services or the Internet. This includes "Denial Of Service"
(DOS) attacks against another network host or individual user. Interference
with or disruption of other network users, services or equipment is prohibited.
Hostradius will not tolerate any subscriber attempting to access the accounts
of others, or penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data. Hostradius, does not allow the
hosting of IRC, IRC Bots, or eggdrops or IRC Related scripts/programs
on our network. Accounts found hosting this material will be subject to immediate
cancellation without refund. Use of the Hostradius service to access, or to attempt
to access, the accounts of others, or to penetrate, or attempt to penetrate, security
measures of Hostradius's or another entity's computer software or hardware, electronic
communications system, or telecommunications system, whether or not the intrusion
results in the corruption or loss of data, is expressly prohibited and the offending
Hostradius account is subject to immediate termination.
- Security: You are responsible for any misuse of your account,
even if the inappropriate activity was committed by a friend, family member, guest
or employee. Therefore, you must take steps to ensure that others do not gain
unauthorized access to your account. In addition, you may not use your account
to breach security of another account or attempt to gain unauthorized access to
another network or server.
- Network Security: Hostradius accounts operate on shared network
resources. Excessive use or abuse of these resources by one customer may have
a negative impact on all other customers. Misuse of network resources in a manner
which impairs network performance is prohibited by this policy and may result
in termination of your account.
SERVER-SIDE SCRIPT USAGE
Our servers are not your testing platforms. User accounts are on high end,
live server responsible for maintaining many accounts. Your server space is being
provided to display your finished product to the web - NOT for testing purposes.
If you are uploading a script to our server, you acknowledge that you have already
tested your script elsewhere and that you know how to install the script.
Any script that the on duty administrator deems to be potentially threatening
to the overall performance of our web server will be terminated immediately and
your account access will be locked out. When scripts are executed that are potentially
harmful to the server in the long term, the offending account will be terminated
immediately without a refund of any pre-paid fees. A termination includes the
purging of all files.
Please note the following script usage policies:
- The script must use low system resources. Scripts that consume a large amount
of server memory or CPU power will be subject to termination, and/or additional
fee.
- Each user account may not use more than their fair share of system resources at any given
time. Scripts found using excessive memory or cpu resources, will be disabled without notice. All scripts are subject to veto power of the system administrator(s). If a script is found to be affecting the other users in the shared-hosting environment - it will be reviewed and the owner of the script contacted after its been disabled. Scripts
may not interact with any server configuration or hardware. Users running scripts
that interact with any server configuration or any hardware will be subject to
immediate cancellation of the user account without refund.
- The script can be used and referenced from any site on the Net (i.e. free
counters, etc.) however, scripts must stay within the allowable usage of our system
resources. Users using more resources than a single user account is entitled to
use will be assessed additional monthly charges.
- The script must be executed in a timely fashion. Any script that uses the
processor for more than a few milliseconds is subject to removal.
- Scripts must be secure. Unnecessarily chmoding scripts to 777 is a policy
violation. Placing scripts in a publicly viewable directory (one without an index.html
files) is a policy violation.
- Any accounts with scripts found in violation of any HostRadius Webhosting
policy are subject to future scrutiny of all cgi by our system administrator.
If a script is found to be harmful to the system, it will be killed immediately
and the account locked until the account owners have been contacted. Any time
spent by HostRadius Webhosting to kill a script and/or to lock an account will
be billed to the account at a rate of $75.00 per hour. Malicious scripts are subject
to immediate account cancellation.
SHELL ACCESS(SSH)
Requests for shell access must be made through our Support Helpdesk. Your request
will be reviewed but may require provision of identification for identity confirmation
before access is given. Abuse of shell access will result in suspension of your
account.
REPORTING VIOLATIONS OF HOSTRADIUS AUP
Hostradius requests that anyone who believes that there is a violation of this
AUP direct the information to the Abuse Department at abuse[AT]hostradius.com
if possible, please provide the IP address used to commit the violation, date
and time of the violation, and evidence of the violation.
Hostradius Promotions & Refunds
All promotions are subject to various restrictions. They will be listed here when Hostradius has a promo.
Free Domain Registration Promos
All free domain registration promotions are subject to the length of time the user is with Hostradius. A minimum stay of 6 months is required to keep the free domain. If the user leaves or is terminated before the 6 month time period is up - they are free to purchase their domain for the cost of $8.40. Otherwise the domain remains under Hostradius control. Hostradius Webhosting will not interfere with the domain usage - and the user is free to manage their own domain through the domain control panel ie WhoIs info and nameservers. They are also free to transfer it to any other registrar. If the other registrar is a reseller of enom - Hostradius has the right to refuse to "push" the domain to the resellers account. An official transfer with payment being made by the end user to the reseller must be made.
Refunds
All accounts are given 30 days from the day of sign up to request a refund no questions asked. If the user has paid annually for their account - Hostradius requires up to 30 days to return the balance of the users payment minus any miscellaneous charges incurred by the user in excess of the account they signed up with.
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